AI-Powered Tools: How Students use AI to Prepare for Exams Amy LinSeptember 15, 2025AI Research, Diary Study, Longitudinal Research, Strategic Research
Visualizing the Invisible: Service Blueprinting for Tutors Amy LinSeptember 3, 2025journey mapping, service blueprint
Legal Design: Collaborating with Lawyers to Improve Access to Justice Laws Amy LinAugust 21, 2020website redesign, service design, paper prototyping, digital service transformation
Environment Design: Partnering with Environmental Scientists to improve Digital Government Amy LinOctober 9, 2019Enterprise UX, eForms, Database Design, Legacy system modernization
